Product Information

What kind of leather do you use?

We use vegetable-tanned, full-grain Vachetta leather and premium, chrome-free nubuck in the production of our leather & travel goods. You can find more information about the leather we use here on our blog article.

How do I care for my leather?

In order to help you look after your Carl Friedrik product in the best way possible, we have written some great articles on our blog about leather care. You can find all our tips and tricks for caring for your leather bag or wallet here

Where do you manufacture your product?

We’re proud to say, all of our leather is sourced and tanned in Italy. We work with various factories to produce our products in Italy, India, Portugal and China.

Will Carl Friedrik Leather Cream waterproof my product?

Carl Friedrik Leather Cream helps to leave leather soft and nourished, as well as providing a layer of protection. It will not waterproof your product but can be used in tandem with waterproofing sprays.

How can I waterproof my Vachetta leather bag?

We use vegetable-tanned, Vachetta leather to produce the Palissy family and other bag models. So the best option is to use a waterproof spray that is compatible with vegetable-tanned leather. Always spot-test a hidden part of the leather before treat

How can I care for my Vachetta leather bag?

We recommend applying Carl Friedrik Leather Cream to your Vachetta leather bag every few months using a soft cloth. The cream is formulated specifically for vegetable-tanned leather and will help to nourish and protect your bag. For more information

Do your suitcases fit inside each other?

Yes, our Carry-On and Carry-On Pro fit inside both the Check-In and Large Check-in and our Check-In fits inside the Large Check-In.

What other steps can I make to ensure the longevity of my luggage?

As you travel, your luggage will inevitably suffer some wear and tear, but we also recommend regular care for your items so they remain your trusted companions for a lifetime of travel.

How much do Carl Friedrik suitcases weigh?

We are pleased to say we designed lightweight suitcases to suit all your travelling needs. Note: You can find more information on each product page

Does my suitcase come with a compression pad?

Each suitcase comes with one compression pad already included. You can add a second compression pad directly from the product page.

What is a Smart Holder? How do I use it?

Smart Holder for Palissy Briefcase, Palissy Double, Palissy Weekend and Palissy 25-hour bag allows your bag to perfectly attach to your Carl Friedrik luggage. Under the two vertical straps on the backside of your Palissy bag. There are several cosmet

How do I find the batch number on my luggage case?

Each Carl Friedrik suitcase is labelled with a batch number and it’s easy to find. Please see the demonstration below. If you are experiencing problems locating the batch number, please contact us

Where should I store my luggage?

We recommend storing luggage in a cool, well-ventilated place avoiding direct sunlight, high temperatures or damp environments. Please refrain from resting heavy objects on the exterior.

Do you offer a customisation and personalisation service?

Unfortunately, we do not have a customisation or personalisation option available.

Do you offer a personalisation service?

Customisation and personalisation option are available in selected countries. Sadly, if the option is not showing this means the option is currently not available.