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Returns & Exchanges

What is your return/exchange policy?

We offer a 100-day trial period on all of our prime products. You can use your item for 100 days and if you don't like it you can return it for a refund or exchange. We want you to be satisfied with our products – this is our way of achieving that go

How do I start a return?

In order to initiate a return, please follow this link and a member of our team will contact you shortly. Once you've initiated a return request, you have a 14-day window to return your items. If the items are not returned within this period, the req

When can I expect my refund?

Once we receive your return in our warehouse we will process your refund or exchange within 10 days. Please allow the refund between 3-5 days to show in your account once it has been processed. We'll send you an email once your refund has been fully

Do your products have warranty?

We offer a lifetime warranty covering repairs or replacements for functional damages. Broadly, this means issues that prevent you from using the product. If your item has functional damage we will assess and provide either a repair or a replacement.

What is the return policy for repurposed goods?

All sales on repurposed goods are final and non refundable. We are unable to accept returns for repurposed goods.