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Carl Friedrik US logo

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Shipping & Delivery

Where do you ship?

We are able to get your Carl Fredrik products to you no matter where you are - we ship our orders to almost every country. Simply, choose your shipping country in the top right corner of the website. If you do not see your desired country in the menu

How much does shipping cost?

Shipping costs vary per item and location, the final shipping cost will be calculated on the checkout page. If you need your order before a certain date, we always recommend choosing the express shipping option.

What couriers do you use?

We have established close partnerships with the most reliable couriers in the industry. For deliveries in the US we use USPS Postal, DHL E-commerce and UPS Ground services. For deliveries in Canada, we use UPS Standard services.

How long does shipping take?

We work hard to make sure your order is packed and shipped as quickly as possible. It usually takes about 2 business days for us to dispatch your order. Our warehouse team takes a much-deserved break on weekends and public holidays, so orders placed

My order is marked as delivered but I did not receive it

If the tracking for your order shows as delivered but you haven't received it, you should:. If you purchased the Aftership protection at checkout, please follow this link to submit a claim. If you did not purchase the protection please contact us.

Do you ship to P.O. Boxes?

Unfortunately, we cannot ship to P.O. Boxes at this time. If you don’t have a residential address, please contact us before placing your order, and we will do our best to assist you.

Where will my order ship from?

All US orders are shipped from our US warehouses. Sometimes, your order might be shipped from a different warehouse due to stock availability. We will always make sure your package reaches you as quickly as possible.

What if I need luggage for a rapidly-approaching trip?

We recommend purchasing an in-stock item and selecting express shipping.  If you are concerned about whether your item will arrive in time, you can find all shipping information here

What is Aftership Protection?

AfterShip Protection provides shipping insurance covering lost, stolen, or damaged packages.

How much does Aftership Protection cost?

You have the option to be protected by opting in at the checkout. The price for protection is calculated and displayed during the checkout process.