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Carl Friedrik US

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Apply to our affiliate programme on CJ. Our company ID is 6163383. <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Or reach out to&#xA0;<a href="mailto:jordan@carlfriedrik.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">jordan@carlfriedrik.com</a><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;if you have any questions about the programme.&#xA0;

Apply to our affiliate programme on CJ. Our company ID is 6163383. Or reach out to jordan@carlfriedrik.com if you have any questions about the programme.

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Affiliate

Where do you ship?

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My order is marked as delivered but I did not receive it

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What if I need luggage for a rapidly-approaching trip?

What is Aftership Protection?

How much does Aftership Protection cost?

Shipping & Delivery

What is your return/exchange policy?

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Do your products have warranty?

What is the return policy for repurposed goods?

Returns & Exchanges

How do I make a warranty claim?

Do your products have warranty and what does it cover?

Warranty

What kind of leather do you use?

How do I care for my leather?

Where do you manufacture your product?

Will Carl Friedrik Leather Cream waterproof my product?

How can I waterproof my Vachetta leather bag?

How can I care for my Vachetta leather bag?

Do your suitcases fit inside each other?

What other steps can I make to ensure the longevity of my luggage?

How much do Carl Friedrik suitcases weigh?

Does my suitcase come with a compression pad?

What is a Smart Holder? How do I use it?

How do I find the batch number on my luggage case?

Where should I store my luggage?

Do you offer a customisation and personalisation service?

Do you offer a personalisation service?

Product Information

Do I need to pay duties?

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Can I edit/cancel my order?

What payment methods do you accept?

My discount code isn’t working?

When will my pre-order ship?

My product is faulty, what do I do?

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Do you offer gift wrapping?

Do you offer discount codes?

I have locked myself out my suitcase, what should I do?

How do I make a stock enquiry?

Order Information

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How do I share a press opportunity?

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Press

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Contact Us

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How do I use and set the combination lock on my Carl Friedrik suitcase?

How to attach the leather side handle?

How to attach the Smart Holder?

How to attach the wheels?

How to attach the trolley system?

How-To-Guides

How to join?Updated a year ago