If you’re passionate about our products and want to promote them, apply to our Commission Junction (CJ) affiliate programme. We offer a generous standard commission rate (10%), 30-day cookie period and always keep our partners up to date with the lat

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you&#x2019;re passionate about our products and want to promote them, apply to our Commission Junction (CJ) affiliate programme.&#xA0; <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We offer a generous standard commission rate (10%), 30-day cookie period and always keep our partners up to date with the latest promotions and launches.&#xA0; <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We&#x2019;re particularly looking to work with relevant media, bloggers, review sites and content creators.&#xA0;

Why join?

Apply to our affiliate programme on CJ. Our company ID is 6163383. Or reach out to jordan@carlfriedrik.com if you have any questions about the programme.

<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Apply to our affiliate programme on CJ. Our company ID is 6163383. <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Or reach out to&#xA0;<a href="mailto:jordan@carlfriedrik.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">jordan@carlfriedrik.com</a><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;if you have any questions about the programme.&#xA0;

How to join?

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Carl Friedrik US

Affiliate

Where do you ship?

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What couriers do you use?

How long does shipping take?

My order is marked as delivered but I did not receive it

Do you ship to P.O. Boxes?

Where will my order ship from?

What if I need luggage for a rapidly-approaching trip?

What is Aftership Protection?

How much does Aftership Protection cost?

Shipping & Delivery

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Do your products have warranty?

What is the return policy for repurposed goods?

Returns & Exchanges

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Do your products have warranty and what does it cover?

Warranty

What kind of leather do you use?

How do I care for my leather?

Where do you manufacture your product?

Will Carl Friedrik Leather Cream waterproof my product?

How can I waterproof my Vachetta leather bag?

How can I care for my Vachetta leather bag?

Do your suitcases fit inside each other?

What other steps can I make to ensure the longevity of my luggage?

How much do Carl Friedrik suitcases weigh?

Does my suitcase come with a compression pad?

What is a Smart Holder? How do I use it?

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Do you offer a customisation and personalisation service?

Do you offer a personalisation service?

Product Information

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I have locked myself out my suitcase, what should I do?

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Press

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Contact Us

Privacy Policy

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How do I use and set the combination lock on my Carl Friedrik suitcase?

How to attach the leather side handle?

How to attach the Smart Holder?

How to attach the wheels?

How to attach the trolley system?

How-To-Guides