Please see below the tax and duty information for the country you want your order shipped to. If applicable, taxes will be applied at checkout. There are no import duties applicable for US customers. Taxes will be applied at checkout. Carl Friedrik w
Orders generally take 1-2 business days to process before they are shipped. During peak periods this can take up to 2 - 5 days. We'll send you a shipping confirmation email once your order has been dispatched. Once your order has been dispatched you
Our team moves quickly to get your order shipped, If you would like to amend your order items or your shipping details please contact us here as soon as possible. We can only edit orders before they have been shipped from our warehouse so we will let
You can pay by credit card or debit card. We accept Visa, Mastercard, Discover, and American Express(you can see the full list when you add your credit card at checkout) or express checkout is available via Paypal and Google Pay. Please note: We're u
You can add discount codes on the checkout page however you cannot use more than one discount at a time. If a discount code is automatically applied to your cart but you have a better one, you should remove the automatic code before applying your own
When you pre-order an item, we'll ship it out to you on or before the date listed on the product page when you placed the order. Orders with multiple pre-order dates will ship on the latest date. You will receive an order confirmation email upon plac
We are truly sorry to hear that you are experiencing faults with your product, to make a warranty claim, you will need to follow this link.
Should you experience any problems while placing your order online, please try the below steps:. If you have tried all steps above and are experiencing difficulties please contact our team who will offer technical support.
In an effort to reduce packaging, we do not currently offer gift wrapping. However, the documents that the recipient will receive inside the package do not contain the price of the product.
We don't offer discount codes or partake in seasonal sales. We work hard to provide the best quality possible and the lifetime guarantee on all products is a testament to this.
If you have locked yourself out of your suitcase, we recommend running all possible combinations from 0-0-0 to 9-9-9. This can take about 15 minutes. Alternatively, you can purchase a TSA master key from an online retailer. Please note, once you have
All stock availability can be found under each product page, including their estimated arrival date. For products that are currently unavailable, they can be purchased on preorder at a discounted price.Please see the product pages for further inform